NASFAA Code of Conduct

NASFAA Code of Conduct for Institutional Financial Aid Professionals

An institutional financial aid professional is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity. In doing so, a financial aid professional should:
  • Refrain from taking any action for his or her personal benefit. 
  • Refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves.
  • Ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain. 
  • Be objective in making decisions and advising his or her institution regarding relationships with any entity involved in any aspect of student financial aid.
  • Refrain from soliciting or accepting anything other than nominal value from any entity (other than an institution of higher education or governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or as part of or sponsored by any such entity.
  • Disclose to his or her institution, in such manner as his or her institution many prescribe, any involvement with or interest in any entity involved in any aspect of student financial aid. 
  • Morehead (Residential Campus)
    150 University Blvd., Morehead, KY 40351
    1-800-585-6781
  • MSU at Ashland
    1400 College Drive, Ashland, KY 41101
    800-648-5370
  • MSU at Mt. Sterling
    3400 Indian Mound Drive, Mt. Sterling, KY 40353
    859-499-0780
  • MSU at Prestonsburg
    6 Bert Combs Drive, Prestonsburg, KY 41653
    800-648-5372
  • MSU at West Liberty
    155 University Drive, West Liberty, KY 41472
    606-743-1500
Major In You.