How can I get help with Blackboard?
If you need help using Blackboard, or are experiencing a problem, email us at blackboard@moreheadstate.edu.
Why don’t I see my course in Blackboard?
Blackboard courses are typically not available to students until the official first day of the semester. If the semester has officially begun, and you don’t see your course in Blackboard, email us at blackboard@moreheadstate.edu.
Why can’t I log into Blackboard?
Before accessing any online system at Morehead State University, you must first activate your account. Activate your account and set your password. If you can access other systems and not Blackboard, email us at blackboard@moreheadstate.edu.
Are there any Blackboard tutorials for students?
Yes! Blackboard has created a page with many videos on how to use Blackboard tools. Visit the Blackboard tutorials page.
How can I contact my instructor in Blackboard?
Your instructor may have a preferred method of contact in the course syllabus. Check there first before trying to reach them. If you would like to send them an email from Blackboard, you can do so by clicking the “Tools” button on the course menu, and then selecting “Send Email.”
Can I use a mobile device instead of a computer with Blackboard?
We recommend using a PC or Mac computer for all class activities.
What should I do if I encounter a problem during a Blackboard test?
If you encounter a problem during a Blackboard test, the first thing you should do is contact your instructor to let them know. Each instructor has different policies regarding test resets and attempts. If you regularly experience problems taking Blackboard tests, email us at blackboard@moreheadstate.edu for suggestions.
Is there a certain computer/browser that works best for Blackboard?
Blackboard works with most operating systems and browsers, though many students prefer using Mozilla Firefox or Google Chrome, as these browsers give the most trouble-free experience.