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PG-34 Answering Personnel Inquiries

Policy: PG-34
Subject:  Answering Personnel Inquiries
 
Approval Date: 07/01/85
Revision Date: 03/26/87, 09/15/05; 08/08/19
Last Review Date: 08/08/19
 
PURPOSE:
 
To provide consistency throughout the University in answering inquiries regarding present or former faculty or staff members.
 
 
INQUIRIES ADDRESSED TO THE UNIVERSITY:
 
Inquiries addressed to the University (rather than to an individual) should be forwarded to the Office of Human Resources.
 
 
INQUIRES CONCERNING INSURANCE CLAIMS AND COVERAGES:
 
Inquiries concerning an employee's insurance claims and coverage, and related matters should be referred to the Office of Human Resources.
 
 
INFORMATION REQUESTED BY LEGAL MEANS:
 
Information requested by legal means should be channeled through the Office of Human Resources.
 
 
INQUIRIES MADE TO A SUPERVISOR OR ASSOCIATE DEAN/DEPARTMENT CHAIR BY NAME:
 
  • Non derogatory, public information which is already published, such as information contained in University or community telephone directories or in University catalogs, may be divulged.
  • Information regarding the employee's record with the University concerning quality of work, attendance record, dates of employment, and so forth may be provided pursuant to the Kentucky Open Records Act or upon receipt of a signed release from the employee (or former employee).
  • Job references
 
INFORMATION NOT GIVEN:
 
  • Salary information is not released by the Office of Human Resources. However, such information is available from appropriate documents on file at the Camden-Carroll Library.
  • Information regarding an employee's record with some other employer is not given.
  •  Information requested to assist a collection agency is not given. (Such agencies sometimes will ask questions such as where an employee works or parks his car or what time his shift ends. Also, forwarding addresses are often requested.)
 
 
INQUIRIES THAT ARE NOT COVERED BY POLICY:
 
Requests for information not covered by the policy should be directed to the Office of Human Resources.