Skip to main content

Authorized User FAQ

Users gain access by a student granting permission. Once the student assigns access within Self-Service, the designated individual will receive email notification(s) indicating account creation and directions to complete the authorization process.
If your authorized user received a confirmation email without username and password information, that person must have an existing MSU online account and should log in using their account. To receive username/password assistance with a account, please call the OIT Help Desk at 606-783-4357.