Morehead State University (MSU) employees have access to a wide portfolio of technology solutions needed to facilitate and support remote work from off campus locations.
For further assistance, call the IT Help Desk at 606-783-4357.
Do I have to setup the MSU VPN client on a remote device to work remotely?
Many MSU technology services are available securely via the MyMoreheadState portal and do NOT require MSU VPN access. A few of these services include:
- Blackboard
- MSU Office 365 (Including MSU email)
- Ellucian Colleague
- Ellucian Self-Service
- Ellucian Recruit
- Many more services are available by logging into MyMoreheadState portal
Yes, access to campus computers or network shares require installation and of the MSU Cisco AnyConnect VPN client and Remote Desktop services on remote devices.
How do I setup the MSU Cisco AnyConnect VPN client?
To setup MSU VPN access, please visit
https://msuvpn.moreheadstate.edu Please note, connection to this site is only available while off campus.
- The website will auto-detect the operating system and will provide a button to install and configure the Cisco AnyConnect VPN Client.
- The user’s MSU Eagle ID and EaglePASS is used when prompted for login. If prompted to enter the VPN server address, please use https://msuvpn.moreheadstate.edu. (Note: you must use this address, the instructions on the Cisco site will say test.cisco.com for demo purposes only.)
- You must click on Cisco AnyConnect and choose "Connect" in order to establish a VPN connection.
- At the end of your session you must disconnect the Cisco AnyConnect client.
After a VPN connection is established, MSU computers and network shares can be accessed from remote devices using the Microsoft Remote Desktop application. Remote Desktop should be setup if your work requires access to your work PC’s hard drive and network drives. Directions for remote desktop setup can be found here:
Remote Desktop Instructions
The process for connecting remotely is:
- Ensure you have network connectivity
- Establish a VPN connection using Cisco AnyConnect
- Establish a Remote Desktop Session from the machine you are currently using to your on-campus computer. You will need the Computer hostname from your on-campus machine to complete this session.
- When finished disconnect the remote desktop session
- Disconnect the VPN connection.
On Your MSU Work Mac
- Go to System Preferences > Sharing
- Be sure that File Sharing, Remote Login, Remote Management are all checked for your account.
- Copy and paste the address for your computer (under File Sharing: On). It will be a series of 6 numbers like this: smb://10.xx.x.x. You will need that to connect from home.
- This will give you access to all your files/folders and any network share folders from your home device once you install the VPN client at home.
How do I setup the MSU Cisco AnyConnect VPN client? (on your home device)
To setup MSU VPN access, please visit
https://msuvpn.moreheadstate.edu Please note, connection to this site is only available while off campus.
- The website will auto-detect the operating system and will provide a button to install and configure the Cisco AnyConnect VPN Client.
- The user’s MSU Eagle ID and EaglePASS is used when prompted for login. If prompted to enter the VPN server address, please use https://msuvpn.moreheadstate.edu. (Note: you must use this address, the instructions on the Cisco site will say test.cisco.com for demo purposes only.)
- You must click on Cisco AnyConnect and choose "Connect" in order to establish a VPN connection.
- TO ACCESS YOUR FILES:
- Go to FINDER (desktop)>GO>Connect to Server: Enter “smb://10.xx.x.x” address from previous instructions. Use your MSU ID and password to log in.
- At the end of your session you must disconnect the Cisco AnyConnect client.
Do I need to request access to the MSU VPN client prior to working remotely?
No, temporary access has been assigned to current MSU employees.
Can I take my MSU device to a remote work location?
Please discuss this option with your supervisor and consult with the Office of Information Technology. If you are planning on using a university-owned workstation remotely, VPN access is required to access the university network.
What tool does MSU recommend I use for video conferencing and collaboration?
Cisco WebEx is the MSU enterprise collaboration and conferencing solution with access provided to faculty, staff and students. WebEx provides secure tools for online collaboration, messaging, white boarding, document storage, screen sharing and web video conferencing. WebEx is accessible within the
My.MoreheadState.edu portal under “Campus Applications.”
A limited number of MSU provided devices may be available to employees who must work remotely, but do not currently have an MSU provided laptop. Please note, these devices are limited, and requests will be evaluated on an individual basis.
How do I forward my work phone to my personal phone?
From your office phone:
- Press the “Forward All” button
- Enter 7, 1 and your 10-digit phone number in the dialog display.
- Press the “Forward All” button again.
From a remote work location:
- Connect to your MSU PC through VPN and Remote Desktop
- From your desktop’s Cisco Jabber client
- Select the phone control icon on the bottom left corner of the Jabber screen
- Select “Forward calls to”
- Select among the listed numbers or
- Select to enter a phone number (7+1+AC + phone number)