Activating Your MSU Account
Upon acceptance as a student or employee at MSU, you will receive an email with your username (Eagle ID) and your initial password (Eagle PASS). They are in this format:
Eagle ID: m1234567@moreheadstate.edu
Eagle Pass: MSUFall2023!
This username and password will give you access to your email, Blackboard, and other student and employee services at MSU.
Activation Process
Before accessing your MSU account, you must set up Multi-Factor Authentication (MFA). MFA provides an additional layer of security (such as getting a code sent to your phone) that helps prove that you are the one trying to log in.
To set up MFA for your account, use this link: Login | Microsoft 365 (office.com). On this page, click the Sign In button either on the center of the page or in the upper-right corner of the screen.
You will be taken to a page that asks you to sign in. Enter your username (Eagle ID).
Click Next.
The next screen asks for your password. Enter the Eagle PASS that you received in your email.
You will then see a box asking for more information. This is where you begin to set up your MFA by providing a different authentication method.
Click Next.
The next screen asks if you want to use the Microsoft Authenticator App as a method of authentication. It is a free app you can download to your phone to complete the MFA process when you sign in. Click the Download Now link to install the app. When that is complete, click Next.
Follow the instructions on your screen to set up your Authenticator app.
The following screen asks for a non-MSU email address you can use to recover your password in case you forget.
Enter your personal email address and click Next.
An email with a verification code will be sent to your personal email address. Check your personal email and enter the code provided.
Click Done.
The next screen will prompt you to set up a new password.
MSU requires that your new password be 8 to 12+ characters and include upper and lower-case letters, numbers, and at least one special character. The password should not consist of common words or phrases that can be easily guessed by man or machine. An example could be:
!4m4Br¡ghtB!rD
or
I$tudyCivilW4rB4ttle$
Make a password that you can remember and doesn’t include personal information such as a birthday, Social Security Number, or other information that can be easily associated with you via social media or other public channels.
After changing your password, you have completed the account setup process!
What’s Next?
You can access Self-Service, Blackboard, and more by visiting https://my.moreheadstate.edu.
If you have any problems or questions about this process, contact the MSU IT Helpdesk at 606-783-4357 or email ithelpdesk@moreheadstate.edu.
Contact the Help Desk
Information Technology & Help Desk
111 Ginger Hall
Morehead, KY 40351
EMAIL: ithelpdesk@moreheadstate.edu
PHONE: 606-783-2068
PHONE: 606-783-4357
FAX: 606-783-5078