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Canvas Support and Help 

Support for Canvas is available through both Canvas support services and MSU support offices, depending on the type of issue.

Canvas provides 24/7 technical support for questions about using the system.

To access Canvas support, log in to Canvas and select Help from the left-side navigation menu. From there, you can connect with Canvas support by phone or live chat.

If you are unable to log in to Canvas or experience issues related to your MSU account, please contact the IT Service Desk.

IT Service Desk
Phone: 606-783-4357
Location: 111 Ginger Hall
Hours: Monday–Friday, 8:00 a.m. – 4:30 p.m.

For questions about course migration, third-party integrations, course design, or instructional use of Canvas, please contact the Office of Instructional Design & Online Learning.

Office of Instructional Design & Online Learning
Email: canvas@moreheadstate.edu 
Phone: 606-783-2140
Location: 901 Ginger Hall

Additional Canvas resources and guidance are available through the following sources:

Need help with an online program?

Instructional Technology Center

Ginger Hall 901
Morehead, KY 40351

EMAIL: blackboard@moreheadstate.edu
PHONE: 606-783-2140

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